Terms of Service

Last updated: May 7, 2026
Legal

Terms of Service

The terms and conditions that govern your use of our website and services.

Last updated: May 4, 2026

Agreement to Terms

By accessing or using the website golacocontent.com (the “Site”) or engaging any services provided by LA & CO Content Agency LLC (“LA&CO,” “we,” “us,” or “our”), you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use our Site or services.

Services

LA&CO provides content strategy, creation, and optimization services including but not limited to Answer Engine Optimization (AEO) content, AI search audits, managed content programs, structured data and schema implementation, and landing page and website copywriting.

All services are delivered asynchronously via email unless otherwise agreed in writing. Specific deliverables, timelines, and pricing are outlined in the quote or proposal provided to you before work begins.

Quotes, Orders, and Payment

Quotes

All quotes provided by LA&CO are valid for 14 days from the date of issue unless otherwise stated. Quotes are based on the information provided by you at the time of request. If the scope of work changes after a quote is accepted, we reserve the right to issue a revised quote.

Payment terms

Unless otherwise agreed in writing:

  • Self-service / one-off orders: 50% due upfront before work begins, 50% due upon delivery of the final content.
  • Managed monthly programs: Monthly fee due in advance at the start of each billing period.
  • AI search audits: Full payment due upfront before the audit begins. Free audits carry no payment obligation.

Payment methods and instructions are provided with each invoice. All prices are in US Dollars (USD) unless otherwise stated and are exclusive of any applicable taxes.

Late payment

Invoices unpaid after 14 days from the due date may be subject to a late fee of 1.5% per month on the outstanding balance. We reserve the right to pause ongoing work until outstanding invoices are settled.

Content Delivery and Revisions

Delivery

Self-service content is typically delivered within 72 hours of order confirmation. Managed program content is delivered according to the agreed editorial schedule. Delivery timelines are estimates and not guarantees, though we make every reasonable effort to meet them.

Revisions

  • Self-service orders: Include 1 round of revisions at no additional charge.
  • Managed programs: Include 2 rounds of revisions per piece at no additional charge.

Additional revisions beyond what is included may be quoted separately. Revision requests must be submitted within 14 days of content delivery. After 14 days, the content is considered accepted.

Approval

If no revision requests or feedback is received within 14 days of delivery, the content is deemed approved and the project is considered complete.

Intellectual Property

Ownership

Upon full payment, all rights to the delivered content transfer to you. You own the final work product and may use, modify, publish, and distribute it as you see fit.

Prior to payment

Until full payment is received, all content remains the intellectual property of LA&CO. You may not publish, distribute, or use unpaid content.

Portfolio and case studies

We reserve the right to reference the general nature of work completed (e.g., industry, service type) in our portfolio and marketing materials. We will not disclose confidential business information or publish your content without your written permission.

Confidentiality

We treat all information you share with us — including business details, strategies, brand guidelines, and project materials — as confidential. We will not disclose your confidential information to third parties except as necessary to deliver our services or as required by law.

This obligation does not apply to information that is publicly available, was known to us prior to disclosure, or is independently developed without reference to your information.

Free AI Visibility Audits

Our free AI visibility audit is provided at no charge and with no obligation to purchase any services. The audit report is for your informational use only. While we make every effort to ensure accuracy, the audit represents a point-in-time assessment and does not constitute a guarantee of future results.

Pricing recommendations included in free audit reports are indicative and subject to confirmation via a formal quote.

Limitation of Liability

Our services are provided on an “as is” basis. While we apply professional care and expertise to every project, we do not guarantee specific outcomes including but not limited to search rankings, AI citations, traffic increases, or conversion rates.

To the maximum extent permitted by law, LA&CO’s total liability for any claim arising from our services is limited to the amount you paid for the specific service giving rise to the claim. We are not liable for indirect, incidental, consequential, or punitive damages.

Client Responsibilities

You agree to:

  • Provide accurate and complete information when requesting services
  • Review and provide feedback on deliverables in a timely manner
  • Ensure that any materials you provide to us (brand assets, guidelines, reference content) do not infringe on third-party intellectual property rights
  • Make payments in accordance with the agreed terms

Cancellation and Refunds

Before work begins

You may cancel an order at any time before work has commenced and receive a full refund of any upfront payment.

After work has begun

If you cancel after work has started, you are responsible for payment proportional to the work completed at the time of cancellation. We will provide an accounting of work completed and refund any overpayment.

Managed programs

Monthly managed programs may be cancelled with 30 days’ written notice. Cancellation takes effect at the end of the current billing period. No refunds are provided for the current billing period after content delivery has begun.

Termination

We reserve the right to decline or terminate a project if the client engages in behavior that is abusive, unethical, or materially breaches these terms. In such cases, we will provide an accounting of work completed and refund any amounts due for undelivered work.

Dispute Resolution

In the event of a dispute, both parties agree to attempt to resolve the matter through good-faith negotiation via email. If a resolution cannot be reached within 30 days, either party may pursue formal dispute resolution.

These terms are governed by the laws of the State of Georgia, United States, without regard to conflict of law principles.

Website Use

You agree not to:

  • Use the Site for any unlawful purpose
  • Attempt to gain unauthorized access to any part of the Site
  • Reproduce, distribute, or modify any content on the Site without our written permission
  • Submit false or misleading information through any of our forms

Changes to These Terms

We may update these Terms of Service from time to time. When we make changes, we will update the “Last updated” date at the top of this page. Continued use of our Site or services after changes are posted constitutes your acceptance of the revised terms.

Contact Us

If you have questions about these terms, please contact us.

LA & CO Content Agency LLC

6595 Roswell Rd Ste G PMB 4096
Atlanta, Georgia 30328, United States

hello@golacocontent.com

+1 (678) 831-5525